Elevate Employee Experience
One cost-effective platform. Endless employee satisfaction.
Modernize how employees engage with HR, facilities, finance, and other business teams
Freshservice by Freshworks
Right-size your IT service management
Delight your organization with a modern service management solution that puts an emphasis on experience.
Designed with users in mind, Freshservice is easy to set up out of the box. Powerful AI and automation capabilities help employees address requests right in the tools they’re already working in.
Break down the wall between service and operations management. Automated alert grouping, on-call management, and intelligent alert management rules will keep your business firing on all cylinders
Freshservice gives you a real-time view of your infrastructure, allowing you to build an auto-updating CMDB for all your hardware, software, and SaaS quickly and easily.
Business Served
Return on Investment
Engagement Increase
Time Saved
IT Service Management
Service desk that aligns IT with the business
Provide a delightful employee experience with a modern, easy-to-use, intelligent service management solution that brings value instantaneously
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Integrated Channels
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Incident Management
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Service Request
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Problem Management
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Change Management
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Release Management
IT Operation Management
Minimize downtime. Maximize availability
Break down the wall between service and operations management with automated alert grouping, on-call management, and intelligent alert management rules
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Alert Management
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On-Call Management
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Service Health
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Cloud Management
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Incident Management
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Status Page
IT Asset Management
Provide 360° visibility into your infrastructure
Build a backbone for efficient service delivery with complete visibility into your on-premise and cloud infrastructure.
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Automated Discovery
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Asset Normalization
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Integrated CMDB
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Lifecycle Management
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SaaS Management
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Contract Management
Freshservice for Business Teams
One solution, built for all teams
Unified service delivery with IT and business teams on a single platform for enhanced employee productivity and operational transparency
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Team Workspace
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Knowledge Base
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Employee Onboarding
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Support Portal
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Workflow Automation
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Project Management
Seamless Tool Integration
Integrate effortlessly with your favorite tools
Elevate sales and stay ahead in the competitive market by being among the first to benefit from our game-changing solutions.
Customer Testimonials
Hear from our satisfied customers
The best way to showcase our commitment is through the experiences and stories of those who have partnered with us.
The A/B testing helped us refine our email campaigns, resulting in a huge increase in open rates.
Frederic Hill
Founder & CEO
Increase in ad awareness in the first month
Our social media engagement soared within the first month of using this software.
Safaa Sampson
Account Executive
New followers in the last 4 months
This software allowed us to increase our lead generation, leading to a rise in conversions.
Brendan Buck
Marketing Manager
Increase in paid bookings vs last year
Social Media Management
Stay consistent, engage your audience, and save time
Manage your social media presence effortlessly with our integrated scheduler feature.
Launch Today
Ready to elevate your game?
Start your 7-day free trial today.
Experience the ease of automation, the power of analytics, and the impact of seamless integration. Your journey begins now!